An IMtech product
Vatra — an operations platform for hospitality venues
For restaurants, hotels and catering. Staff report what is broken, the maintenance team fixes it, and the manager sees everything in one place. Shift schedules and staff training live there too. Any venue can join, from a single location to a chain.
The Vatra and Vatra HD apps are being prepared for release on the App Store and Google Play. The back office runs in the browser.
What Vatra does
Repair requests
A staff member takes a photo of the problem and sends a request from their phone. The maintenance team sees it right away, takes it on and marks it done once fixed.
One view for the manager
All requests, people and venues in one back office. You can see what is waiting, what is in progress and what is done.
Shift schedules
The manager builds the schedule in the back office; staff see their shifts and today's shift in the app.
Staff training
Training materials for staff in the same app they use every day.
Three parts of one system
Everyone sees their own part of the work: staff see their requests and shifts, the maintenance team sees its queue, the manager sees it all.
For venue staff
Vatra
iPhone and Android
The app for staff: cooks, waiters, front desk, housekeeping.
- repair requests with photos
- updates on each request
- schedule and current shift
- training
For the maintenance team
Vatra HD
iPhone and Android
The app for the people who repair and maintain: engineers, technicians, facilities staff.
- request queue
- handling a request from intake to closing
- venue equipment
- notifications about new requests
For the manager
Back office
In the browser
A web workspace where the manager runs one venue or several.
- people and their roles
- venues and teams
- all requests
- shift schedules
- reports
How to become a client
Vatra is not tied to a single company: any restaurant, hotel or catering business can join.
- 01
Send a request
Use the form at the bottom of this page. Tell us briefly about your venue and we will get in touch.
- 02
We sign an agreement
We discuss what your venue needs and agree on the terms.
- 03
You get your own server
Every client runs on its own separate server. Your venue's data is never mixed with anyone else's.
- 04
You add your people
The manager adds staff in the back office. They sign in to the app with their phone number.
- There is no self sign-up in the apps: a staff account is created by the manager of their venue.
- There are no in-app purchases. All terms are set in the agreement between the venue and us.
Try it without an account
The sign-in screen of both apps has a demo mode button. It opens the app with made-up data, without an account, so you can see how everything works before signing anything.
Request
Become a Vatra client
Leave your contact details and a few words about your venue. We will explain how to join and arrange a call.
Privacy
What data the Vatra and Vatra HD apps process, why, and how to delete an account is described in a separate policy.
Privacy Policy for the Vatra apps