Placeholder photoLiveProduct: SweetTravelfood service — a coffee shop
Coffee shop management
Work-time and stock tracking for a coffee shop: staff check in for shifts in a Telegram bot, the manager runs schedules and reminders in a web dashboard.
Service
Telegram platforms
We build work tools in Telegram: a bot for check-ins and reminders, a Mini App for the catalogue and stock issues, notifications about new enquiries. The messenger is a convenient way in, while data is stored in a system with a manager's web panel. Our basis is the café (bot and Mini App) and the cleaning company (enquiry notifications).
Animation: in a chat on a phone, the bot sends a message with buttons, the person taps a button, and the data flies from the chat to the manager's panel, where a new row appears.
When you need it
Situations that bring people to us for this service.
The team won't install another app
People are already in the messenger, and a separate app is one more barrier.
Data stays in the chat
Check-ins and orders are posted to a group, and later nobody can find them.
Reminders by hand
The manager writes to everyone who forgot to check in or close a shift.
An enquiry got lost in the messenger
The message arrived but wasn't saved anywhere.
What's included
Messenger scenarios
What people do in the bot, what in the Mini App, and what stays in the web panel.
Bot
Connection with a code, actions with buttons, your own rota in the bot.
Mini App
Catalogue search, quantity, unit and photo; today's entry can be cancelled.
Reminders and notifications
The system reminds staff, notifies managers and keeps a notification log.
Messages
Messages to staff in the bot, sent from the manager's panel.
Web panel
Data shared with the bot: rotas, reports, an action log.
Enquiry notifications
An enquiry is stored in the system first and then arrives in Telegram.
What you get
- Bot and Mini App scenarios
- A Telegram bot and Mini App
- A manager's web panel with shared data
- Reminders and messages
- Code and documentation that are open to you
The project path
From the first conversation to daily use
Every step ends with a decision: go on or stop. We don't start the next one until the previous one has given its answer.
- 01
Getting to know the task
You describe the process and what gets in the way. We reply by email with questions and arrange a call.
- 02
Discovery
We study the process with the people who work in it and write down what the system must change and how we will check it.
- 03
Prototype
We build a working prototype of the key scenario to test the idea on real data rather than on polished screens.
- 04
Pilot
We run the system in your real environment with agreed outcome criteria and a deadline. After the pilot we decide together whether to go further.
- 05
Launch and growth
We bring it to daily use: reliability, access rights, links to other software, documentation, support. Then we develop it based on user feedback.
Related case studies
Systems where we have already done this kind of work.
- Placeholder photo
Placeholder photoLiveProduct: RealCleancleaning servicesCleaning management
A cleaning company website with a step-by-step price calculator, stored orders, and a panel where prices and content are edited.
Technology in these case studies
- Telegram Bot
- Telegram Mini App
- Django
- Django REST Framework
- Next.js
- Telegram
Questions about this service
What if Telegram is unavailable?
Data is stored in the system, not in the chat: in the cleaning case study an enquiry is saved to the panel first and only then sent as a notification.
Do staff need to install anything?
No — just Telegram. Connecting to the bot is a one-off step with a code.
A bot or a separate app?
A bot when the actions are simple and the team is already in the messenger. A separate app when you need offline work, scanning or complex screens.
More in “Platforms”
- Management platformsProjects, tasks, operations, time and money — in one system on phone, browser and desktop.
- Tracking systemsSee where products, freight or a request are right now and at which stage — with every hand-over leaving a record.
- Learning platforms (LMS)Courses and tests for staff, where passing the test clears people for work and managers see who is ready.
- Service desk and ticketsTickets for maintenance, IT or customer support — with priorities, a response clock and a log that can't be rewritten.
- Platforms for restaurants and hotelsShifts, training, checklists, repair tickets and stock — in one system for staff and managers.
- Logistics platformsA rate built from route legs in seconds, transport requests with statuses and documents, dispatch shipments.
- SaaS productsA product for many customers rather than a system for one: accounts, groups, roles and apps for every device.
Have a project with no ready-made solution?
Describe it in a few sentences: how things work today and what gets in the way. We reply by email with questions on the next business day.
Get in touch